Frequently Asked Questions
Getting Started
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All new projects begin with a consultation. This allows us to understand your goals, evaluate suitability, and outline the appropriate next steps before any design or installation work begins.
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Yes. Our consultation process ensures alignment, clarity, and a structured foundation for every project we take on.
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The consultation is ideal for clients who value thoughtful design, clear process, and long-term investment in their outdoor space.
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No. Pricing and scope are discussed as part of the consultation process to ensure accuracy and alignment.
Services & Scope
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We work on residential and select commercial or hospitality projects that align with our design-led approach and quality standards.
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Yes. AurumScape operates as a design-led studio with integrated build and installation services.
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Absolutely. Many projects integrate multiple services into a cohesive outdoor environment rather than treating elements as standalone features.
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Yes. We often enhance, rework, or build upon existing outdoor spaces when conditions and scope align.
Process & Timeline
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Following the consultation, we outline next steps, which may include design development, scope definition, or project scheduling depending on the nature of the project.
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Timelines vary based on scope, complexity, site conditions, and availability. Project timelines are discussed once the scope is clearly defined.
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Client involvement is collaborative but structured. Key decisions are made at defined stages to ensure clarity without unnecessary back-and-forth.
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Yes. We coordinate design, materials, installation, and specialty elements to ensure consistency and quality throughout the project.
Pricing & Investment
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Pricing is based on project scope, materials, site conditions, and complexity. Each project is evaluated individually.
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No. Accurate pricing requires an understanding of your goals, site conditions, and design direction.
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We are value-focused. Our work prioritizes quality, longevity, and thoughtful execution rather than lowest-cost solutions.
Locations & Availability
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We currently serve projects in Kingston, Ocho Rios, Montego Bay, North Coast.
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In select cases, projects outside our primary regions may be considered depending on scope and availability.
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Yes. Initial consultations may be conducted virtually.
Communication & Next Steps
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For general inquiries, partnerships, or existing client communication, please use our Contact page.
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General inquiries are reviewed as they are received. Response timing may vary depending on current project commitments.
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Your inquiry is reviewed and routed appropriately. New project requests are directed through the consultation process.
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If you’re considering a new project, the best next step is to begin with a consultation.
👉 Begin a Consultation
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